How do I delete a message?

Parents can delete messages from any folder on their message board if they wish to do so. Note: Deleting a message from a folder will not affect the status of that message in your co-parent's account. Additionally, all deleted messages will remain chronicled in the All Correspondence folder.

  1.  Locate the message you wish to delete on the Message Board tab.
  2. You can delete a message in one of three ways.
    1. By clicking the checkbox located to the left of the message and then clicking the Delete button located at the top of the message list.
    2. By clicking the checkbox located to the left of the message, expanding the Move To drop-down menu, and selecting the "Trash" folder.
    3. By opening the message and clicking the Delete button at the top of the window.

Tip: If you would like to delete all of the messages within a folder click the checkbox located at the very top of the list of messages and then click the "Delete" button. 

> Learn how to delete a message on the mobile app

 


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