Knowledge Center

Tips & Tricks

Calendar

Use the OFW Calendar to document your parenting time, share event details and schedule holidays. 

Learn the ins and outs of the OFW Calendar

Messaging

Learn how to check first-viewed timestamps, use Tonemeter™, and more. 

Get started with OFW Messaging

Journal - New and expanded tools!

The OFW Journal is split into Moments and Check-Ins. You'll now be able to tag locations, check-in at exchanges, and use ToneMeter™ while composing journal entries. 

Get familiar with these brand new tools

Expenses

Request reimbursements, upload receipts, make payments and download detailed reports. 

Learn all about expense tracking on OFW

Info Bank

Secure storage for every piece of information you and your co-parent need to share, from emergency contacts to immunization records. The Info Bank also contains MyFiles, the central hub for all documents, receipts, and photos uploaded to OFW.

Get organized with the OFW Info Bank

My Account

Update your login credentials, select your display colors, and manage other essential account functions.

See all My Account help topics

Billing 

Learn about renewing your subscription, applying for a fee waiver, adding ToneMeter™ to your account, and other general billing functions. 

See all Billing help topics