Knowledge Center

Helpful Articles, Tutorials, and Regional Resources

Tips & Tricks


Use the OurFamilyWizard Calendar to document your parenting time, share event details and schedule holidays. 

Learn the ins and outs of the OurFamilyWizard Calendar



Learn how to check first-viewed timestamps, use ToneMeter™, and more. 

Get started with OurFamilyWizard Messaging



The OurFamilyWizard Journal is split into Moments and Check-Ins. You'll now be able to tag locations, check-in at exchanges, and use ToneMeter™ while composing journal entries. 

Get familiar with these brand new tools



Request reimbursements, upload receipts, make payments and download detailed reports. 

Learn all about expense tracking on OurFamilyWizard


Info Bank

Secure storage for every piece of information you and your co-parent need to share, from emergency contacts to immunization records. The Info Bank also contains MyFiles, the central hub for all documents, receipts, and photos uploaded to OurFamilyWizard.

Get organized with the OurFamilyWizard Info Bank


My Account

Update your login credentials, select your display colors, and manage other essential account functions.

See all My Account help topics



Learn about renewing your subscription, applying for a fee waiver, adding ToneMeter™ to your account, and other general billing functions. 

See all Billing help topics