Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 


Support Hours


Special Hours

Thursday, November 26 - Sunday, November 29: Email Support Only


Regular Hours

Monday - Thursday: 7:00 AM — 10:00 PM CDT

Friday: 7:00 AM — 7:00 PM CDT

Saturday & Sunday: 8:00 AM — 8:00 PM CDT


Contact OFW® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us


Support Line

Toll-Free: (866) 755-9991

Local: (763) 755-9991

OFW Address

The OurFamilyWizard Website
230 13th Avenue Northeast
Minneapolis, MN 55413