Contact Us
Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help.
Support Hours
Holiday Hours
Christmas Eve: 7:00 AM - 2:00 PM CST
Christmas Day: Email support only
New Year's Eve: 7:00 AM - 2:00 PM CST
New Year's Day: Email support only
Regular Hours
Monday - Thursday: 7:00 AM — 10:00 PM CST
Friday: 7:00 AM — 7:00 PM CST
Saturday & Sunday: 10:00 AM — 6:00 PM CST
Contact OFW® Online
Submit our online contact form or email our support team from your email address.
OFW Address
The OurFamilyWizard Website
230 13th Avenue Northeast
Minneapolis, MN 55413