At first, I thought I would hate using this service. Now, I can't imagine my life without it. The only reason I have gotten more time with my daughter is because OFW exists. It has changed my life and without out, I wouldn’t even have close to the time that I have now with my daughter. The fact that the messages stick around, you can’t lose them, and they have time stamps on them has been huge. On OFW, I have crystal clear records that prove when my ex is not being truthful. When I walk into court and I show the evidence on OFW, it really makes a difference.
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I've been using this website (court ordered) since summer of 2017 and I can't tell you how much I love it. My ex and I have 2 kids and we've had many issues of email harassment, threats, etc. Since we've started using your site the issues have been reduced by 95% and it's truly changed my life. Before this site I had high anxiety every time I would check the email from my phone and it even got so bad that I started turning off the ringer so I wouldn't know when he was going to contact me.
I have to admit...I felt so intruded on when the courts told us we had to use The Family Wizard App. I am the step-parent in this whole custody stuff and feel a little out of touch and not sure of my place. After using it and training my husband I cannot believe how useful it is!!!! So now I'm ordering these brochures for my church and our preschool. Wow! What a great concept! Wish I would have thought of it after being in the childcare field for 20+ years.
I have to say I absolutely LOVE OFW! Every divorced couple should invest in this (even those who get along), it's just that good! What a useful tool to reduce conflict. I love the Info Bank. I can provide all information on the children there without contacting my ex. I can upload all court documents and parenting class certificates. Customer service is A+.. Both via phone and through the website, very prompt responses. I am so very thankful for this service.
I rarely write in about service but I felt compelled to complement the help line and customer service with Our Family Wizard. I felt overwhelmed after receiving our parenting agreement and having my children's father set up calender incorrectly that did not reflect our parenting agreement. The staff quickly helped support me in setting up proper documentation and reassurance on how certain tools can support my circumstances. What appeared daunting in the first 24 hours quickly made for helpful tools instead of me lugging around a daytimer and notebook documenting. Thank you customer service and support staff!
OFW is a blessing. My ex wife and I have been divorced for over 9 years and I was told it would get easier. Not even close. She has been a nightmare to coparent with. Then I begged for OFW after looking up "coparenting with a high conflict person". OFW allows the emotion to be taken out of the conflicts and you can treat the relationship like a business relationship. It has relieved a great deal of stress from not just me but the kids as well. The best part is that no more he said she said. It is all right there and can not be altered. You can print everything from correspondence to expenses. It also forces the conversation to stay non aggressive or attacking thanks to the tone meter. I feel relieved and I would strongly recommend it to anyone with the same struggles. It is empowering and is an awesome tool.
OFW has been a tremendous tool since my divorce. The staff and customer support at OFW is unmatched. I have never encountered a more courteous and helpful team irrespective of the time of the day or nature of the call. I am grateful for tools like OFW which has helped with accountability and provided an objective medium. You certainly get what you pay for and more.
Unlike most aspects of dealing with divorces and conflicting ideas regarding children, your service's customer service is a breath of air in a part of life that is drowning from a lack of communication.
Our Family Wizard was a very useful tool for us as we began to co-parent our child in two homes. It helped us to communicate in a way that was productive. Knowing that it could be viewed by a judge or mediator, it encouraged us to be responsible in our communication and held us accountable. In a high conflict situation, Our Family Wizard was a neutral zone for communication instead of texting, emails, or phone conversations. For anyone starting out on their co-parenting journey where tension tends to run high, I recommend this tool. I found the subscription price to be nominal for the peace of mind it brought me, and I signed up for 2 years at the get go. Shaleen in customer support is amazing at helping you learn how to get the most out of the tool. Co-parenting does get better and more peaceful as time marches on. This you can count on!