I rarely write in about service but I felt compelled to complement the help line and customer service with Our Family Wizard. I felt overwhelmed after receiving our parenting agreement and having my children's father set up calander incorrectly that did not reflect our parenting agreement. The staff quickly helped support me in setting up proper documentation and reasurance on how certain tools can support my circumstances. What appeared daunting in the first 24 hours quickly made for helpful tools instead of me lugging around a daytimer and notebook documenting. Thank you customer service and support staff!