How do I request access to the other parent in a family I am already linked to?
Family law and mental health professionals who work with clients using the OurFamilyWizard website have the option of working with a single parent or an entire family. If you have access to one parent but need to request access to the other parent at a later time, you will be able to do this from within your professional account.
Find the family in the My Cases section
- In either the iPhone or iPad OFW Practitioner app, go to the My Cases section using the left-hand navigation.
- From your list of families, select the family in question. Beneath the name of the parent in question, click the button that says "Request Access".
- Once you have made your request, the parent will be sent an email with a link to respond. Your request will remain in the "Requested" status on your My Cases page until the parent responds.